Terms of Service

Last updated: March 2026

1.Acceptance of Terms

By creating an account on Let's Be Heard, you agree to these Terms of Service and our Privacy Policy. If you do not agree, do not use the platform.

2.Eligibility

Let's Be Heard is designed for verified Canadian residents. To participate in surveys, you must verify your residency using a one-time verification code (OTVC) delivered by mail. You must be at least 18 years of age to create an account.

3.Account Responsibilities

You are responsible for maintaining the security of your account credentials. Each person may only have one account. Working Group members who are also residents must maintain separate accounts for each role.

4.Survey Participation

Survey responses are anonymous and cannot be changed after submission. You will receive a receipt ID as proof of participation. Running totals are published once the privacy threshold is met.

5.Acceptable Use

You agree not to submit false, misleading, or offensive content. Abuse of the platform, including creating multiple accounts or sharing verification codes outside your household, may result in account suspension.

6.Data Handling

Your personal data is handled in accordance with PIPEDA and our Privacy Policy. Survey responses are stored anonymously and cannot be linked to your account. You may request a copy of your personal data or account deletion by contacting an administrator.

7.Modifications

We may update these terms from time to time. Continued use of the platform after changes constitutes acceptance.

8.Contact

For questions about these terms, contact the Let's Be Heard team through the platform's feedback form or at the contact information provided on the website.